Patient Explorer – Ask Sophie
For Better Engagement via Outreach & Personalization
Discover customer behaviors and optimize engagement based on the customer’s individual needs.
Patient Explorer – Ask Sophie
For Better Engagement via Outreach & Personalization
Discover customer behaviors and optimize engagement based on the customer’s individual needs.
Introducing Ask Sophie, a helpful patient assistant that improves engagement and a powerful digital front door that helps build loyalty.
A robust patient engagement solution that caters to member steerage, reduced no-shows, price transparency, and member advocacy to guide patients to high quality care and improved outcomes. The CloudMedx solution highlights geographies, population groups, and individuals with high costs and prevalence. It also assists care teams in targeted outreach to improve member experience and reduce costs. Some of key features include:
- Multichannel post discharge follow-ups (text, app, APIs, email, voice, call center)
- Managed solution and engagement for RPM patients
- Price transparency for better decision-making
- Personalized health record and insights
- Symptom checking and e-triage capabilities
- Improved medication adherence through omni-channel engagement
Sophie for Providers
Sophie helps providers consistently deliver an enhanced, personalized patient experience while creating efficiencies throughout the care journey.
Sophie for Payers
Sophie works as a robust member engagement solution for payers that provides transparency, advocacy and guidance from enrollment through claims.
